Lilliana A. Lopez – Chief Customer Relation Officer

Lilliana is responsible for Marketing Communication Set up and operations activities, market survey, consulting and culinary management contract negotiation advisory services in Europe and Asia. With Public Relations experience in the hospitality industry of over 10 years, she is well exposed to all major Customers experience in Europe and Asia Pacific.

Upselling and Management – Hyatt International
Marketing Leadership Strategies – College of Cambridge
International Leisure and Tourism Management – London
Metropolitan University, London
Master Business Administration – Cambridge University, London

Lilliana is multilingual and multi-skilled in Customers Experience services and production, with extensive across Europe and Asia. Her main areas of competency include:
• Marketing Service
• Media & Public Relations
• Pre-Opening Set up Consulting
• Media Events and International Relations

Teresa has international exposure and experience with extensive across Europe and Asia include:
• London Tourism Bureau – UK
• Kuoni Travel – UK
• Hyatt International – London
• Shoka Hotels & Resorts – Cambodia
• LTH Hotels & Resorts Management – Indochina
• SEVENFOLD Hospitality – Thailand and Indochina

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